Glossary of Mysterious Mozilla Terms A glossary of commonly used (but often misunderstood) acronyms and terminology. Please extend, edit and fill in as you see fit.

+1 – “I agree”

+1000 – “I agree muchly”

Air Mozilla – The Internet multimedia presence of Mozilla, with live and pre-recorded meeting, interviews, news snippets, tutorial videos, and features about the Mozilla community.

All Hands – are a unique and special opportunity for all paid staff (MoCo and MoFo) and our most impactful volunteers to come together, in person, to share experiences and interact with people they may not normally work with (or just see over Vidyo). Being able to come together as a whole organization, 2 times each year, exposes each of us to interactions that may spark new ideas and/or lead to new solutions. They are a core part of our annual planning process:

Bikeshed – to spend too long on a trivial detail

Brownbag Session – an informal meeting, training, or presentation that happens during work hours or in a MozSpace

Bugzilla – a bug- or issue-tracking system. Bug-tracking systems allow individual or groups of developers or individuals effectively to keep track of outstanding problems with their products or projects. Mozilla Foundation Operations uses Bugzilla to draft and execute legal agreements.

Channel – a way that people see your work (e.g. the snippet, social media, the Mozilla homepage.)

Chop wood – To do practical work.

Community Call – an episodic teleconferences for working groups of staff and volunteers organized around particular projects. These calls are a chance for community members to share projects, learn about activities in their community, and ask questions.

Convening – An event, or face-to-face gathering of people, such as MozFest or Hive Chicago Buzz. These usually include non-staff. A staff-only event is generally called a workweek.

CPG – Community Participation Guidelines cover our behavior as members of the Mozilla Community in Mozilla-related forums, mailing lists, wikis, web sites, IRC channels, bugs, events, public meetings or person to person, Mozilla-related correspondence:

Dogfooding (or Foxfooding) – a way of describing testing your own work, “eating your own dog food.” Mozilla seems to have a penchant for using “fox” wherever it can, so it’s been augmented to be “foxfooding.”

Dumbo Office – An unofficial MozSpace. This is a MoFo leased office space for our small but mighty team in Brooklyn, New York. Learn more about this space here!

Filing a ticket/bug/issue – opening a ticket or issue using Github (or Bugzilla) to begin issue tracking on a single task.

Firehose – the entirety of the Mozilla ‘signal’ flooding your inbox, IRC client, Skype, texts, phone, Vidyo, GitHub repos, social media, and every waking thought; the large body of information you have to parse (with help) into learning and action items for yourself

FSA – Firefox Student Ambassador. The FSA program is in transition to Campus Clubs, which t is aligned with the existing Mozilla Clubs structure and will provide a unified model for participation on campuses around the world.Learn more about the Campus Clubs at:

Grok – to understand; e.g. “After talking to Mark, I finally grok punk rock.”

Hive – A city-based network of educators, technologists, and other stakeholders championing web literacy through connected learning in communities around the world. Networks are the innovation incubators for the global MLN.  For example, much of the Clubs curriculum originated in Hive networks:

Heartbeat – a scheduling paradigm we use to coordinate; a 2-week cycle of planning, prototyping, testing, iteration, sharing, clean-up, and prep. Also known as a ‘sprint.’

Heroku – a platform for temporarily hosting a given piece of code before it is shipped to staging or production, usually for testing or demonstrating

IHR – Internet Health Report. Mozilla’s open source initiative to document and explain what’s happening to the health of the Internet combining research from multiple sources:

KPI – is a measurable value that demonstrates how effectively we are achieving a key objective. We use KPIs to evaluate our success at reaching targets.

LDAP (pronounced L-dap) – the keys to the kingdom! Your login credentials (Mozilla email address and password) for Mozilla’s SSO (Single Sign-On).

Maker Party – a month-long summer campaign to activate, engage, and/or level-up users new and old by supporting them in planning small- and large-scale maker events that tie into MLN tools, curricula, and/or philosophies; often themed and sets up calls-to-action for the following year

Mana – Mozilla’s intranet, where important information and resources for employees is shared. The Foundation Mana pertains to Foundation employees specifically. It is a wiki, that is only accessible to staff, not the public

MDN – Mozilla Developers Network; online resource for Web developers; lives at

MLN  – Mozilla Leadership Network. A global network of diverse leaders – from the young activist teaching web literacy to her community, to the executive leading a global organization – who will ensure the next wave of access, inclusion and opportunity online.

MoCo – Mozilla Corporation; also, an employee thereof

MoFo – Mozilla Foundation; also, an employee thereof

Module – A piece of code functionality or area of responsibility within Mozilla. A “module owner” is the person who has ultimate decision making authority – a “peer” often makes day to day decisions that can be escalated to an owner –

MozFest (Mozilla Festival) – an Open Web Leadership unconference shipped by Mozilla each fall (late October/early November), often at Ravensbourne, a design college in London, England. Characterized by mental sparks, science fairs, makerspaces, youth participation, free espresso, and work sprints – planned or unplanned – on organizational goals, outputs, and outcomes.

Mozilla Contributors – volunteers who are contributing or who have contributed to The Mozilla Project.

Mozilla Reps  – The Mozilla Reps program aims to empower and support volunteer Mozillians who want to become official representatives of Mozilla in their region/locale. The program provides a simple framework and a specific set of tools to help Mozillians to organize and/or attend events, recruit and mentor new contributors, document and share activities, and support their local communities better.

Mozillian – a member of the Mozilla community. Loosely defined as believing in the mission, taking action to support the mission, and interaction with other community members.


MozSpaces – Physical Mozilla offices, used by both Mozilla Corporation and Foundation staff, with the exception of the Brooklyn office, which is just a Foundation space.

MVP – Minimum Viable Product. The smallest increment of work needed to test a hypothesis about your product. Used to validate assumptions/prove the product is meeting user needs. Related: Minimum Loveable Product, Minimum Viable Partnership

OKR – Objectives and Key Results. A technique for setting and communicating goals and results in an organization. Its main goal is to connect organization, team and personal objectives to measurable results, making people move together in right direction.

OOO – Out of office. An auto-reply from your email should you be away and want to let anyone in contact with you know you’re away, when you will return, and who to contact should the matter be urgent.

Outreachy – formerly the outreach program for women, ( A paid internship program for women, with different open source organizations, including Mozilla

PTO – Paid Time Off. Any paid time away from work, including vacation, sick time and your birthday!

Project Call – A weekly community call hosted on Mondays at 11am PT/ / 2pm ET by Mozilla Corporation, where current Mozilla projects and updates are discussed. You can tune into the call, or watch recorded calls on Air Mozilla:

Push to Production – most development (design and engineering) is first pushed to a “staging” server where it’s tested. “Push to production” means it is merged to the production server where the world can see it!

RACI (pronounced Race-y) – A way to indicate the responsibilities of the various roles in a project. R: Responsible (person responsible for actually making it happen); A: Accountable (person on the hook if it goes wrong – typically senior staff who signs off); C: Consulted (people who are affected provide meaningful input and consultation); I: Informed (people who need to know about the decision).

RC – Regional Coordinator;  volunteer or (sometimes) staffer who supports Club Captains in  beginning Web literacy Mozilla Clubs that teach the Web using MLN  curriculum, at least in-part

Repo (Repository) – a digital directory or storage space where you can access your project, its files, and all the versions of its files that GitHub saves.

SC/VP – Steering Committee/Vice Presidents. Mozilla’s leadership team:

ServiceDesk – The IT team, who assist with any tech related issues with hardware, software, accounts, etc.

Ship it – Declaring something complete enough to deliver for public consumption – also the act of doing so (it’s not perfect, but it’s good enough)

Snippet – the call-to-action under the search box when you open the default Firefox window on your desktop or mobile. See:

SOW – Statement of Work vs. Scope of Work. A statement of work is often referred to as an SOW, especially in contracting. An SOW provides a definition of requirement — a description of the work requested, a timeline, performance criteria, schedule of deliverables, travel requirements, location and special skills. A scope of work explains the services that the winning vendor will provide on a particular project and the work that will be performed under a contractual agreement.”\

SSO – Single Sign-On. A property of access control of multiple related, but independent software systems. We use our LDAP (see definition) for single sign-on for many of the applications we use:

SUMO – End user documentation for mozilla products, produced (mostly) by volunteers:

The Coral Project – A MoFo collaboration with The New York Times, The Washington Post and the Knight Foundation to create open source tools and practices for publishers of all sizes, to build better communities around their journalism.

The Mozilla Project (or “The Project”) – Everything Mozilla does.

TL;DR – meaning ‘too long; didn’t read;’ used as a tag for a summary above lengthy text.

WFH – Work from home

Workweek  – a week where a team or teams meet and work together face to face.

WPR – The Workplace Resources team. They cover facilities and maintenance, coordinate events, travel and much more.
Yak Shaving – When you find yourself doing a series of tasks you hadn’t anticipated doing to accomplish your original goal.